A ship date is not assigned and production does not begin until all written approvals and any instructed pre-payments are received.
Approvals received after 2:00 PM ET will be treated as being received the following business day for production scheduling purposes. Orders received with an event date sooner than standard production may be eligible for Quick Ship service. Please see policy below.
Purchase orders for 500 combined total pieces or less are 3-5 working days after all approvals. Purchase orders exceeding 500 combined total pieces will receive standard production time of 5 – 7 working days after all approvals, up to 10,000 pieces. Over 10,000 pieces please speak to your customer service representative for production times.
Purchase orders for 1,000 combined total pieces or less are 5 working days after all approvals. Purchase orders exceeding 1,000 combined total pieces will receive standard production time of 7 – 10 working days after all approvals. Over 2,500 pieces please speak to your customer service representative for production times.